Privacy Policy

1. Introduction

Elysk Inc. ("we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our business management platform at elysk.app ("the Service").

By using the Service, you consent to the data practices described in this policy. If you do not agree with this policy, please do not use the Service.

2. Information We Collect

2.1 Information You Provide

We collect information that you voluntarily provide when using the Service:

• Account Information: Full name, email address, business name, business type, password
• Business Data: Staff information, schedules, time tracking data, revenue and expense records, invoices, project details, goals, metrics
• Payment Information: Processed securely through Stripe (we do not store credit card details)
• Communications: Messages you send us, support requests, feedback
• Profile Information: Timezone, date format preferences, notification settings

2.2 Automatically Collected Information

When you use the Service, we automatically collect:

• Usage Data: Pages viewed, features used, time spent, click patterns
• Device Information: IP address, browser type, operating system, device type
• Analytics Data: Session duration, user journey, feature adoption
• Cookies: Session cookies, authentication tokens, preference cookies
• Log Data: Access times, error logs, performance metrics

2.3 AI-Generated Data

Our AI features (powered by Google Gemini) process your business data to generate:

• Business insights and summaries
• Recommendations and predictions
• Automated reports
• Chat responses

AI-generated content is stored in your account and subject to the same privacy protections as your other data.

3. How We Use Your Information

We use your information for the following purposes:

3.1 Service Provision

• Create and manage your account
• Provide core platform features
• Process payments and subscriptions
• Generate AI-powered insights
• Store and sync your data across devices

3.2 Communication

• Send service updates and notifications
• Respond to support requests
• Send marketing communications (with your consent)
• Notify you of new features or changes

3.3 Improvement and Analytics

• Analyze usage patterns to improve the Service
• Develop new features based on user needs
• Monitor and improve performance
• Conduct research and create anonymized statistics

3.4 Marketing and Showcase

• Display your company name and logo as a trusted client on our website
• Include your company in client lists and case studies
• Create anonymized success stories
• Reference your use of Elysk in marketing materials

Important: We will never share your confidential business data, financial information, revenue figures, employee details, or any sensitive information without your explicit written consent. Client showcase is limited to company name and logo only.

Opt-Out: You can opt out of being featured by emailing hello@elysk.app. We will remove your information within 30 days.

3.5 Legal and Security

• Comply with legal obligations
• Enforce our Terms of Service
• Protect against fraud and abuse
• Ensure platform security

4. How We Share Your Information

We do not sell your personal information. We may share your information in the following circumstances:

4.1 Service Providers

We share data with trusted third-party service providers:

• Supabase: Database hosting and storage
• Google Gemini: AI-powered features
• Stripe: Payment processing
• Netlify: Hosting and deployment

These providers are contractually obligated to protect your data and use it only for providing services to us.

4.2 Business Transfers

If Elysk is involved in a merger, acquisition, or sale of assets, your information may be transferred. We will notify you before your information becomes subject to a different privacy policy.

4.3 Legal Requirements

We may disclose your information if required by law, court order, or government request, or to protect our rights, property, or safety.

4.4 With Your Consent

We may share your information for any other purpose with your explicit consent.

5. Data Security

We implement industry-standard security measures to protect your information:

• Encryption: Data encrypted in transit (TLS/SSL) and at rest
• Authentication: Secure password hashing (bcrypt)
• Access Control: Role-based permissions and authentication
• Infrastructure: Secure cloud hosting with regular backups
• Monitoring: Continuous security monitoring and logging
• Updates: Regular security patches and updates

However, no method of transmission over the internet is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.

6. Data Retention

We retain your information for as long as necessary to provide the Service and fulfill the purposes outlined in this policy:

• Active Accounts: Data retained while your account is active
• Canceled Accounts: Data retained for 90 days after cancellation
• Legal Requirements: Some data may be retained longer if required by law
• Anonymized Data: Aggregated, anonymized data may be retained indefinitely

You can request immediate deletion of your data by contacting hello@elysk.app.

7. Your Privacy Rights

Depending on your location, you may have the following rights:

7.1 Access and Portability

• Request a copy of your personal data
• Export your data in a machine-readable format
• Access your data through the dashboard at any time

7.2 Correction and Update

• Update your account information in Settings
• Request correction of inaccurate data

7.3 Deletion

• Delete your account and data
• Request immediate data deletion
• Right to be forgotten (where applicable)

7.4 Opt-Out

• Unsubscribe from marketing emails
• Opt out of client showcase
• Disable analytics tracking

7.5 Object and Restrict

• Object to certain data processing
• Request restriction of processing

To exercise these rights, contact us at hello@elysk.app. We will respond within 30 days.

8. Cookies and Tracking

We use cookies and similar tracking technologies:

• Essential Cookies: Required for authentication and core functionality
• Analytics Cookies: Track usage patterns and performance
• Preference Cookies: Remember your settings and preferences

You can control cookies through your browser settings. Disabling essential cookies may affect Service functionality.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your data in accordance with this Privacy Policy.

Our servers are primarily located in the United States. By using the Service, you consent to the transfer of your information to the United States.

10. Children's Privacy

The Service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.

11. California Privacy Rights (CCPA)

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA):

• Right to know what personal information is collected
• Right to know if personal information is sold or disclosed
• Right to opt-out of the sale of personal information (we do not sell data)
• Right to deletion of personal information
• Right to non-discrimination for exercising your rights

12. European Privacy Rights (GDPR)

If you are in the European Economic Area (EEA), you have rights under the General Data Protection Regulation (GDPR):

• Right to access your personal data
• Right to rectification of inaccurate data
• Right to erasure ("right to be forgotten")
• Right to restrict processing
• Right to data portability
• Right to object to processing
• Right to withdraw consent

You also have the right to lodge a complaint with your local data protection authority.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by:

• Posting the new Privacy Policy on this page
• Updating the "Last updated" date
• Sending an email notification (for material changes)

Your continued use of the Service after changes constitutes acceptance of the updated policy.

14. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us:

• Email: hello@elysk.app
• Website: elysk.app
• Data Protection Officer: privacy@elysk.app

We will respond to your inquiry within 30 days.